If you’re facing issues with your SIM, recharge, porting, or network, the quickest way to get help is to contact the Vodafone Idea customer care number. Whether you’re a prepaid or postpaid user, Vi (Vodafone Idea) offers round-the-clock support via toll-free helplines, chat, and email.
This guide will help you find the correct Vodafone Idea customer care number based on your need and region.
What is the Vodafone Idea Customer Care Number?
The official Vodafone Idea customer care number (Vi) is:
📞 199 – For existing Vi users (charges apply as per plan)
📞 198 – For complaints and service requests (toll-free)
📞 1800-123-1234 – General queries (toll-free for everyone)
You can call these numbers from any Vi SIM or even another network to speak to a representative.
State-Wise Vodafone Idea Customer Care Numbers
Vi also offers region-specific support. Here are some common state-wise helpline numbers:
- Delhi & NCR: 9654297000
- Maharashtra & Goa: 9702097000
- Tamil Nadu: 9092099999
- Karnataka: 9844012345
- UP East/West: 9839098390 / 9839098395
You can dial your regional Vodafone Idea customer care number for local language assistance.
When to Call Vodafone Idea Customer Care?
Use the Vodafone Idea customer care number if you need help with:
- 🔄 SIM activation or deactivation
- 🔋 Recharge or data pack issues
- 📶 Network or signal problems
- 📱 Lost SIM blocking
- 🔁 Number portability (MNP)
- 🔐 KYC-related issues
- 💰 Bill payment and disputes
Support is available 24×7 for most services.
Alternative Ways to Contact Vodafone Idea Customer Care
If calling isn’t an option, here are other ways to contact Vi:
📱 Vi App Support
Download the Vi app and log in using your number. Use the Help & Support section for:
- Live chat
- Self-service tools
- Plan details and usage
- Raise and track complaints
📧 Email Support
Write to customercare@vodafoneidea.com for detailed concerns. Include:
- Your mobile number
- Nature of issue
- Screenshot (if applicable)
💬 WhatsApp Support
Message 9654297000 on WhatsApp to get instant help and recharge links.
How to Raise a Complaint Using the Vodafone Idea Customer Care Number
If you’re unhappy with the service, you can:
- Call 198 to register a complaint (toll-free).
- Note your complaint reference number.
- Escalate to the Appellate Authority if unresolved within 48 hours.
Make sure you note all communication for future reference.
Lost SIM? Block Using Customer Care Instantly
Lost your phone or SIM? Call the Vodafone Idea customer care number immediately:
- Use 198 from any Vi SIM or 1800-123-1234 from another phone.
- Verify your identity with OTP or KYC details.
- Your SIM will be blocked to prevent misuse.
You can request a duplicate SIM afterward.
FAQs – Vodafone Idea Customer Support
✅ Is 198 still active for Vodafone Idea?
Yes, 198 is the official complaint helpline for all Vi users. It’s toll-free.
✅ Can I call Vodafone Idea customer care from another number?
Yes. Dial 1800-123-1234 from any network.
✅ How to contact Vi if my SIM is inactive?
Use another number or email customercare@vodafoneidea.com.
✅ What is the WhatsApp number for Vi?
Text 9654297000 on WhatsApp for instant assistance.
Why It Helps to Know the Vodafone Idea Customer Care Number
Knowing the right Vodafone Idea customer care number saves time and helps you:
- Solve issues faster
- Avoid visiting stores
- Track complaints
- Access support in your local language
- Get 24/7 help for all services
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Conclusion – Save the Vodafone Idea Customer Care Number Today!
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